Its a bit comparative review between WiredTree and Zone.net
Zone.net has added itself to my favorite hosting company list by its own quality. After owning a dedicated server in WiredTree, I was needed to buy a VPS. That time WiredTree VPS was very expensive. After researching a lot, I have found zone.net. I have taken their Xmas offer. Really, I enjoyed with time with them. But I had to leave them only because they don’t have proactive support. I have again purchased a VPS from WiredTree (Taking an lifetime promo). Last month, my zone VPS is expired. But I still feel that server :-p. It was a real cool server. The performance of the server was much better than my current server in WiredTree. I faced some slow network issues in zone. I faced same in WiredTree too which I did not expected. Anyway to me uptime, performance and support is most crucial things. I happily give Zone.net higher marks than WiredTree in case of first two. The server was much faster then my current and server was not down in my 3 months life. As complained many times (in even WHT), their support was (may not is) slow.
After purchasing a server from WiredTree, I had face some issue in my zone server. But I was really astonished seeing the fast support. I got the whole matter solved within 10mins by 6-8 mails among us. The support operator was also gentle (I forgot the name. need to dig my mailbox).
So, I request Zone.net to implement proactive monitoring & support to Enterprises servers so that we don’t need to worry about it. If you can do it, I think u will keep all other behind very soon.
One thing I should mention here about Sean K. Most probably he is the owner. This is guy amazing. Very professional and helpful. So, if any customer is not happy with the support desk, just mail/PM him from WHT forum. You will get the issue be solved quickly.
If you have monitoring and proactive support, I hope to buy my next server from you again :).
My best wishes to Zone.net.
Finally to say: my WiredTree also good as usual. I think I should not say anything new about WiredTree. I did not see as much positive review for anyone as I have seen for WiredTree in WHT. Thats why we are with WiredTree for years. Best wishes to WiredTree too.