Today, I got an email from freelancer.com (formerly getafreelancer.com shortly GAF), that they have reviewed the month fees for gold membership. Unfortunately, I rarely see revision comes with low costs ;). No exception here. They increased the gold membership fee from $12/month to $20/month.
To me, this is tolerable, though. However, the most rubbish thing they applied that they will still charge per project from the gold members. The gold members has to pay 3% for each project. No way I can appreciate this.
Comparing other freelancing sites, their prices are still good. However, this is the cause we are here. Moreover, allmost all other freelancing sites provides payment guarantee. That means, when you are get paid, money is really yours. It is not true for GAF. They can’t provide such guarantee. I am the victim of such incidents.
Once, I have worked with a rapidleech stuff with a customer. The customer was happy with the service and provided a 10 of 10 ranking. However, after a few days, I see my account is balance is $40 lower. Reviewing the log, I see GAF reversed a $40 payment but they never cared informing me. So, contacting support I came to know that, the customer filed a charge back in PayPal. As PayPal charged GAF account, they charged my account accordingly. They also told me that they will update me about the dispute but never they did unless I again and again contacted them. One day, finally I came to know (after querying even this time) that PayPal fully credited the original buyer so they won’t return me the money.
This happened more than 6 months ago. However, I did not write about it. When, today, I got their mail about increased fee, it ignited me to write on it. I have good ratings in other freelancing sites but I planned to sticked here because of cheap charges and minimum $30 project values. I have seen buyers in RentACoder.com and scriptlances.com offers $5, $10 for some projects. That’s why I used not to bid there.
Moreover, I requested my personal customers to open projects in GAF. But I won’t do it again from now as it will cost me.